Right of Withdrawal
Right of Withdrawal
In accordance with EU Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 days without giving any reason.
The withdrawal period expires 14 days from the day on which you, or a third party indicated by you (other than the carrier), acquire physical possession of the goods.
How to Exercise Your Right of Withdrawal
To exercise your right of withdrawal, you must inform us of your decision by means of a clear statement (e.g. a letter sent by post or email) to:
Sopato Olive Oil
Attn: George Psimikos
Τουρλωτή 720 57, Greece
Email: shop@sopato.com
You may use the model withdrawal form below, but it is not obligatory.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than 14 days from the day on which we receive the returned goods.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.
Return of Goods
You must send back the goods to the address below without undue delay and no later than 14 days from the day on which you communicate your withdrawal to us. The cost of returning the goods is borne by you (the customer).
Return address:
Sopato Olive Oil
Attn: George Psimikos
Τουρλωτή 720 57, Greece
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract)
To: Sopato Olive Oil, Τουρλωτή 720 57, Greece / shop@sopato.com
I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods:
- Ordered on: _______________
- Order number: _______________
- Name of consumer(s): _______________
- Address of consumer(s): _______________
- Signature (only if this form is notified on paper): _______________
- Date: _______________